WebbSue Lindsay Head of Customer Relations Wessex Water Yvette London Head of Stakeholder Relations Ofwat Doug Lord Head of Customer Severn Trent Water … Webb• Ofwat has outlined stronger financial rewards and penalties related to the residential customer service measure (C-Mex). This reflects its view that a step change in …
Customer Research and Engagement Framework [Tender Notice]
WebbWe collaborated with the water regulator, Ofwat, to commission research between January and March 2024 to investigate business customers’ experiences interacting with the water and wastewater non-household retail … WebbWaterVoice (which represents the interests of customers of the water and sewerage companies) and Ofwat (the economic regulator in the water and sewerage industry), in … flashpoint fairfield ct
October 2024 - Ofwat
WebbOfwat plans to speed up £1.6bn water project pipeline Water watchdog Ofwat is consulting on proposals to accelerate delivery of investment projects to… WebbIt is also key, as Ofwat suggests, that water companies should take the opportunity of every customer interaction, however apparently minimal, to build an ever richer picture … Webb22 juli 2024 · Letter to South Staffs Water re repayment of intercompany loan. 22 July 2024. PR19 Draft Determinations: Bristol Water - Aligning risk and return actions and interventions. 18 July 2024. PR19 draft determinations: Affinity Water - Accounting for past delivery appendix. 18 July 2024. PR19 draft determinations: Portsmouth Water - … flash point experiment